Contribute to the Efficiency of Our Global Operations

We are looking for a highly-skilled and motivated IT Support to join our dynamic and ambitious global IT team, based out of Copenhagen. You will play a crucial role in ensuring that our company runs smoothly, supporting all relevant IT support requests, network requirements, policies, and procedures.

Who are we?

The RiskPoint Group is a global Managing General Underwriter (MGU) providing best-in-class insurance solutions backed by the insurance companies we represent.

We operate with agility, collaborating cross-border and across all business lines.

Our company structure is flat, and we provide great opportunities for every employee to make a difference, take responsibility, enhance their skill set, and grow.

About the team

You will become part of our global IT team based in our Copenhagen head office, which is home to more than 130 employees across both group functions and local roles.

Our growing IT team sits within our Finance & Operations department, and together we support our entire workforce of 300+ employees across 17 countries. As a key function, the team works closely with colleagues across the company to enable cross-country collaboration, enhance technology, and support the company’s continued growth.

About the position

As our new IT Support, you will play a key role in supporting colleagues with their daily requirements. Your role will be varied, ranging from troubleshooting, onboarding new users, and maintaining systems and equipment. You will also participate in IT projects and contribute to the ongoing development of our operations. Regular interaction with a wide range of stakeholders, means you will act as a coordinator and bring a strong service mindset to everything you do.

You will take on complex challenges, help shape future initiatives, and play a key role in driving our growth. This is a great opportunity to take initiative, make a real impact, and grow both personally and professionally.

Examples of responsibilities include:

• Providing competent IT support and service to the company in their daily challenges
• Managing desktop and equipment setup, as well as troubleshooting software and hardware issues
• Escalating issues to our operating supplier or internal IT development team when necessary
• Ensuring that security baselines are met on computers and servers both locally and in the hosted environment
• Preparing user manuals and documentation
• Contributing to the testing of contingency plans for IT security and cyber incidents
• Preparing various reporting and participate in other administrative ad-hoc tasks in consultation with management

A great match

Strong interpersonal skills, an approachable manner, and the confidence to support colleagues across cultures are essential for success in this role. The position involves a variety of tasks, ranging from routine operational support to complex IT projects, including on-site hardware installations and troubleshooting.

Proactivity, eagerness to learn, and the ability to work both independently and collaboratively will help you thrive. A high level of discretion and professionalism is also required.

We hope you have:

• Relevant IT education that supports your qualifications for this role
• At least 3 years of experience as an IT Supporter
• Experience with Windows system administration and support
• Knowledge of Windows server technology and networking
• Proven ability to troubleshoot in a multi-user, high availability environment
• Practical experience in PC maintenance, including repair, deployment, and decommissioning
• Experience with setting up and monitoring IT client, server, and network service delivery
• Knowledge of maintaining and supporting a corporate network environment
• Proficiency in Office365, Intune, and Azure
• Familiarity working in a global IT department or with cross-border teams
• Relevant professional certifications are a plus

Strong English skills are essential to communicate effectively with employees across the company. Since this role is based in our Copenhagen office, fluency in Danish is also required.

You must also have current residency in Denmark with the necessary work and residency permits in place before applying.

Interested in the position?

We are looking forward to receiving your CV and cover letter of application. Please use the application form below.

We hope to see your application before January 12, 2026.

Due to the holiday season, responses may be delayed.

About the RiskPoint Group

The RiskPoint Group is one of Europe’s largest Managing General Underwriters (MGUs), providing best in class insurance solutions to businesses and their advisors globally. The RiskPoint Group operates as RiskPoint in Europe and Asia and RP Underwriting in the rest of the world.

With 275+ employees and 16 locations in Europe, North America, and Asia Pacific, the RiskPoint Group employs expert underwriting and specialized, in-house claims teams within Accident & Health, Transactional Risk, Property & Construction, Renewable Energy, Offshore Upstream, and Liabilities, including Financial Lines, Cyber, and Casualty.

The RiskPoint Group is a Coverholder with Lloyd’s of London and is backed by a strong panel of well-reputed insurance companies. The RiskPoint Group core values are: trust, openness & honesty, respect & tolerance, drive & dedication as well as being part of a winning team in a competitive environment.